For the past 15 minutes, the newly-installed Excel 2007 has been unresponsive. Well, not totally unresponsive. It is doing something in the background: saving autorecover information. I know this because, every so often, I can get Excel to show me a little something like the following:
Task Manager periodically says Excel is “not responding” and other times says it is “running” (maybe so, but it’s still not responding to me).
In defense of Excel, this was a rather large document: over 15,000 rows and 26 columns — 12.9MB on disk. However, there’s no reason for any background process to make an application unresponsive — especially when the background process in question is something that supposed to protect you from the application becoming unresponsive.
I also can’t figure out why saving an autorecovery file takes about 20 minutes, when saving a new copy of the same file takes about five seconds.
Disclaimer: I happily use OpenOffice for personal use and Google Spreadsheets for shared documents. Office 2007 was installed on my work desktop so I can evaluate it. Let’s say the evaluation isn’t going so well right now.
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Comments 11
Can you tell me what is your hardware (processor and memory) and which OS you are running?
K<o>
Posted 31 May 2007 at 5:46 pm ¶Busy, supporting non technical users of OpenOffice Calc
Windows XP. 1.5GB RAM. 3GHz Intel P4.
Posted 04 Jun 2007 at 3:07 pm ¶I’m having the same problem; very frustrating! I found instructions for turning this feature off on the Microsoft.com website - it will be turned off post-haste, and left off until they get around to a patch.
Posted 16 Jul 2007 at 4:46 pm ¶I’m having the same problem intemittently. There is clearly a Microsoft problem here somewhere.
Posted 25 Jul 2007 at 6:34 pm ¶I switched to Office 2007 about three days ago and my productivity dropped dramatically. I have had the autorecovery issue too(actually again as I write). The new menu structure requires more mouse clicks for task that used to be easy. (i.e. linking a table in access).
Posted 10 Dec 2007 at 12:04 pm ¶If I could I would go back to 2003.
Same problem here - happened yesterday too. Using a brand new Dell so hardware power is not the problem. Clearly a patch for Excel is needed.
Posted 24 Jan 2008 at 2:31 pm ¶Has anyone found a fix for this? Does anyone know if a patch was ever released for this issue? I just installed Office 2007 for some people and this is happening to only one person. Any info would be greatly appreciated.
Posted 03 Apr 2008 at 7:02 pm ¶Renee, I’m having the same problem. Any solutions?
Posted 21 Apr 2008 at 2:16 pm ¶I too have this problem. This is ridiculous. Why do they always rely on the public to test their products???
Posted 28 May 2008 at 12:01 am ¶same problems here, any solution???
Posted 23 Jun 2008 at 10:29 pm ¶it’s not only excel 2007. the auto recover feature in word 2007 also goes into (not responding) land where i almost always need to do a hard stop with the computer because it uses so much resources that i can’t even do the 3-finger solute (CTRL-ALT-DEL). at one client meeting, i had to resort to using Notepad.exe since it was more reliable.
just FYI, running VISTA Home Edition, saving files as 1997-2003 documents. i’ve turned the feature off but it is quite annoying especially with the awful silence from MSFT to an issue that seems to be quite major.
i’ve been thinking about switching to Apple and experiences like these will accelerate that decision.
Posted 17 Sep 2008 at 9:28 pm ¶Post a Comment