Those who know me know that I am not a fan of Time Warner Cable, so when Verizon started offering FiOS TV in my area, I quickly signed up.
This may sound odd, especially considering I’ve blogged quite a bit about Verizon in the past, and didn’t always have flattering things to say. Still, Verizon is [...]
Popularity: 5% [?]
I recently ordered Verizion FIOS TV. Since I already have home phone and Internet service from Verizon, and wireless service from Verzion, I wanted to make sure I am getting a bundled rate. (They offer a bunch of “bundle prices”.) I went into an online chat with a Verizon customer representative. Here’s what happened.
Popularity: 10% [...]
Popularity: 10% [?]
It seems I always have usability issues with Verizon’s web sites. After checking to see if, after two weeks, they figured out why an old cell phone number of mine was still showing up on my online profile (they didn’t, it’s still there), I decided to see if FiOS TV was in my area.
They have [...]
Popularity: 17% [?]
About a week ago, I had to contact Verizon to find out why a cell phone number I haven’t owned for three years was showing up on my online statement. In the process of the call, they reset my online account password, and now I can’t log in. (Hence the misuse of the phrase customer [...]
Popularity: 17% [?]
