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Excel crashes, and flooding Microsoft with error reports

Excel 2007 crashed on me while I was scrolling vertically using the mouse wheel. Impressively, Excel was able to recover, apparently right back where I left off scrolling.excel_error_reporting

I continued trying to scroll (again with the mouse wheel), and once again, after about 100 or so rows scroll by, Excel crashes again. This time, I choose to send the error report.

Recovery again works like a charm (at least one thing is working right). I try scrolling with the scroll bar; no crash. I try page-down and arrow keys; no crash. I go to a different part of the document and scroll with the mouse wheel; crash after about 100 rows pass by.

“Send error report” clicked again.

This is getting fun, so I’m going to do it about 20 more times.

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Posted 05 June 2007
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Comments 9

  1. Travis wrote:

    You really think anyone at MS pays attention to those error reports?

    Posted 26 Jun 2007 at 5:56 pm
  2. brian wrote:

    No, but if someone does, I feel sorry for them. :)

    Posted 27 Jun 2007 at 3:54 pm
  3. Joe wrote:

    I have noticed the same behaviour in Excel 2003. But only since about May 07. Possibly an MS Update glitch. This thread is the only info I have found on it. But I really havent been looking that hard. I always Send the Error message.

    Posted 24 Oct 2007 at 2:10 pm
  4. brian wrote:

    One day I want to hear that someone was contacted by Microsoft regarding the error message they sent. :)

    Posted 24 Oct 2007 at 2:11 pm
  5. Justin wrote:

    Has there been any resolutions to this issue. It is driving me crazy!!
    thanks

    Posted 22 Feb 2008 at 11:55 am
  6. JDub wrote:

    I have the same problem. I use a lot of large excel files, with multiple sheets that have 2000 lines each, so it’s getting pretty irritating.

    Posted 02 Apr 2008 at 3:10 pm
  7. Quoc wrote:

    Are you using the excel 2003 format? It crashed when i scrolled everytime on that format but not on the 2007 format.

    Posted 08 May 2008 at 12:28 pm
  8. brian wrote:

    I may have been — if your suggestion works, you’ve solved many a person’s grief!

    Posted 08 May 2008 at 1:04 pm
  9. John H wrote:

    I’ve been using Excel 2007 with XP for months with only occasional crashes, usually with huge (500,000+ lines) spreadsheets. Now I have Vista for business, 10 times the processor, 5 times the RAM, and now I can barely open a 500,000 spreadsheet without crashing!

    Posted 05 Aug 2008 at 1:53 pm

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